Kings Bet Privacy Policy — Your Data, Our Responsibility

What Information Is Collected

Kings Bet collects different types of information from members — data you provide directly, and data generated automatically as you use the platform. This is collected solely to deliver our services, ensure security, and improve your overall experience.

Information Collected at Registration:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Address details (district/division).
• Password (stored in encrypted form — never visible to anyone).

Information Collected During KYC Verification:

• A copy of your National ID (NID) or passport.
• Selfie or live photo (for identity confirmation).
• Proof of address documentation (where required).

Automatically Collected Data:

• IP address and device type.
• Browser information and operating system.
• Activity history on the platform (login times, pages visited).
• Betting and transaction history.
• Information collected through cookies and similar technologies.

How Collected Information Is Used

Kings Bet uses your data only for specific, defined purposes. We never use any information for anything beyond what is necessary.

Kings Bet never shares your data with third parties for advertising purposes. If you prefer not to receive bonus offers or promotional SMS/emails, you can turn off notifications in your account settings.

When and With Whom Your Information May Be Shared

Kings Bet does not sell your personal data and does not generally share it with third parties. Sharing occurs only in the limited circumstances outlined below.

• Payment Processing: Information necessary to process transactions via bKash, Nagad, or Rocket is shared with the respective provider — solely for the purpose of completing that transaction.
• Legal Obligations: Data may be disclosed in response to a court order, a request from a regulatory body, or a lawful demand from law enforcement authorities.
• Fraud Prevention: Data may be shared with relevant authorities to assist in detecting money laundering or cybercrime.
• Service Providers: Trusted partners engaged for hosting, security audits, or technical support may access limited data, but they operate under strict confidentiality agreements.

Outside of the cases listed above, Kings Bet will not share your information with any third party under any circumstances. Selling, renting, or exchanging your data is strictly prohibited.

Data Protection Methods & Technology

Kings Bet follows the highest industry standards for data protection. Our security is multi-layered — if one layer is compromised, the others continue to keep your data safe.

• TLS/SSL Encryption: All data exchanged between your browser and our servers travels through encrypted channels. Look for the green padlock icon to confirm.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept, making it impossible to reverse-engineer your actual password.
• Two-Factor Authentication (2FA): OTP verification at login provides an additional layer of account security.
• Firewall & DDoS Protection: Advanced firewalls are in place to block external threats.
• Regular Security Audits: Third-party cybersecurity experts conduct full system audits several times a year.
• Access Controls: Each member of the Kings Bet internal team can only access the data necessary for their specific role.

That said, no one can guarantee absolute security on the internet. We encourage you to take precautions on your end as well — use a strong password, avoid logging in on public Wi-Fi, and never share your password with anyone.

Your Data Rights

Kings Bet believes every member has the right to full control over their own data. The following rights are available to you.

To exercise any of these rights, support@kingsbet.bestEmail us or reach out via live chat. We typically respond within 7 business days. In some cases, legal obligations may prevent the immediate deletion of certain data — you will be notified if this applies.

Cookies & Tracking Technologies

Kings Bet uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

• Essential Cookies: Used to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
• Preference Cookies: Remembers your language, theme, and other personal settings.
• Analytics Cookies: Used to understand which pages are most visited — no personally identifiable information is collected.

You can block cookies through your browser settings, though doing so may affect certain features. Kings Bet never uses third-party advertising cookies.

Data Retention Period

Kings Bet only retains your data for as long as it is needed. All information is kept while your account remains active.

• After account closure, core identifying information is retained for up to 5 years to meet legal and regulatory obligations.
• Transaction history is retained for up to 7 years, in accordance with financial regulatory guidelines.
• If you opt out of marketing communications, that preference is permanently recorded.
• KYC documents are deleted 5 years after account closure.

Once the defined retention period ends, data is securely and permanently deleted to ensure it cannot be accessed or used by anyone in the future.

Changes to the Privacy Policy

Kings Bet reserves the right to update this privacy policy as needed. Members will be notified in advance of any significant changes via email or in-app notification.

Continuing to use Kings Bet after any changes are made constitutes your acceptance of the updated policy. We recommend checking this page from time to time.

If you have any concerns or questions about a change, please reach out to the support team. The "Last Updated" date at the top of the page will always reflect the most recent revision.